Privacy Policy
This Privacy Policy describes how Sao Miguel Solutions, the trade name of SAOMIGUEL LLC, a United States–based company (“Company”, “we”, “us”, or “our”), collects, uses, stores, and protects information in connection with access to and use of our website and related communications.
Sao Miguel Solutions operates exclusively as a business-to-business operational IT infrastructure service provider. We do not engage in marketing, advertising, media buying, creative services, consumer analytics, or data monetization activities.
1. Scope of This Privacy Policy
This Privacy Policy applies solely to information collected through:
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Our website
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Direct email communications initiated by users
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Operational or administrative interactions related to our services
This Policy does not apply to third-party websites, platforms, or services that may be referenced or linked through our website. We are not responsible for the privacy practices of such third parties.
2. Nature of Our Services
Sao Miguel Solutions operates as a fully remote, digitally delivered operational IT services provider.
Our activities are strictly limited to:
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Operational infrastructure execution
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Platform availability and continuity
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System-level operational support
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Infrastructure stability and access management
We do not provide:
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Marketing or advertising services
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Strategic consulting or growth advisory
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Behavioral tracking or profiling
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Lead generation or consumer targeting
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Data brokerage, resale, or monetization
3. Information We Collect
3.1 Information You Voluntarily Provide
We may collect limited personal or business-related information when you voluntarily contact us, including:
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Full name
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Company or organization name
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Business email address
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Description of operational or technical requirements
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Any additional information included in email correspondence
This information is collected exclusively for the purpose of reviewing and responding to operational inquiries.
3.2 Automatically Collected Technical Information
When accessing our website, limited technical data may be collected automatically, including:
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IP address
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Browser type and version
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Device type
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Operating system
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Date and time of access
This data is used solely for:
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Security monitoring
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Infrastructure integrity
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Abuse and fraud prevention
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Technical troubleshooting
We do not use automatically collected data for analytics, profiling, marketing, or advertising purposes.
4. Cookies and Technical Data
Our website may utilize strictly essential, session-based technical mechanisms required for basic functionality, security, and infrastructure integrity.
We do not deploy:
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Advertising cookies
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Tracking cookies
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Behavioral analytics tools
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Retargeting technologies
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Marketing pixels
Any technical data collected is limited in scope, non-persistent where possible, and used exclusively for operational and security-related purposes.
5. Purpose of Data Processing
Personal data is processed solely for the following purposes:
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Responding to user-initiated operational inquiries
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Evaluating service scope compatibility
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Maintaining secure and reliable communications
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Protecting system integrity and availability
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Complying with legal, regulatory, or contractual obligations
Personal data is not processed for:
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Commercial solicitation
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Promotional communications
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Automated decision-making
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Profiling or segmentation
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Advertising or remarketing activities
6. Legal Basis for Processing
Where applicable, personal data is processed in accordance with relevant data protection laws, including but not limited to the General Data Protection Regulation (GDPR) and the Brazilian General Data Protection Law (LGPD).
Processing is based on one or more of the following legal grounds:
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Legitimate interest related to operational communication
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Voluntary, user-initiated contact
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Compliance with legal or regulatory obligations
7. Data Sharing and Disclosure
We do not sell, rent, trade, or commercially share personal data with third parties.
Personal data may be disclosed only under the following circumstances:
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When required by applicable law or legal process
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To protect our legal rights or comply with regulatory obligations
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To prevent fraud, abuse, or security threats
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When processed by essential infrastructure or security service providers acting under strict confidentiality and data protection obligations
8. International Data Transfers
As a U.S.-based company operating remotely, personal data may be processed or stored in jurisdictions outside the user’s country of residence.
All international data transfers are conducted in accordance with applicable data protection laws and subject to appropriate safeguards.
9. Data Retention
Personal data is retained only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.
When data is no longer required, it is securely deleted or anonymized using appropriate technical measures.
10. Data Security
We implement reasonable technical and organizational safeguards designed to protect personal data, including:
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Secure communication channels
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Restricted access controls
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Infrastructure-level monitoring
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Confidentiality obligations for authorized personnel
While we take appropriate measures to protect data, no method of transmission or storage can be guaranteed as fully secure.
11. User Rights
Depending on applicable law, users may have the right to:
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Request access to personal data
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Request correction of inaccurate or incomplete data
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Request deletion of personal data
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Object to or restrict certain processing activities
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Withdraw consent where processing is based on consent
Requests must be submitted via email and will be handled in accordance with applicable legal requirements.
12. Children’s Privacy
Our website and services are intended exclusively for business and professional use.
We do not knowingly collect personal data from individuals under the age of 18.
13. Third-Party Links
Our website may include links to third-party websites or services. We do not control and are not responsible for the privacy practices or content of such third parties.
Users are encouraged to review the privacy policies of any external services they access.
14. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time to reflect changes in legal requirements, operational practices, or regulatory obligations.
Any updates will be posted on this page with a revised “Last Updated” date. Continued use of the website constitutes acceptance of the updated policy.
15. Contact Information
For questions related to this Privacy Policy or data protection matters, please contact us via email.
Submitting an inquiry does not establish a contractual relationship, nor does it guarantee service availability or a response.